New CM/ECF Password Reset Feature


Technology

On March 6, 2012, the District and Bankruptcy Courts went live with a new CM/ECF password reset feature. This new feature allows users to reset their password without having to contact the court for assistance. This feature does not reset PACER passwords. To reset a PACER password, please contact the PACER Service Center at 1-800-676-6856 or visit its website at www.pacer.gov/psco/cgi-bin/reqpswd.pl.



To request a CM/ECF password reset, click on the Forgot your password? link on the CM/ECF login screen. Reset Your Password

A CM/ECF password request screen will appear, and the user will be prompted to enter his or her CM/ECF login in the box provided. The login is the user’s first and last initials in capital letters followed by the last four digits of the user’s Social Security number.

Reset Your Password

A message will confirm that an email has been sent to the address listed in the user’s CM/ECF account

Reset Your Password

When the email message is received, the user must click on the link provided in the message to reset the password. Please note that the link in the email message will expire after 24 hours, so passwords should be reset promptly after the message is received.

Reset Your Password

Clicking on the link provided in the email will open a page that instructs the user to enter his or her login ID and create a new password. The password must contain a minimum of eight characters, include at least one uppercase and lowercase letter, and include at least one digit or special character. After entering the login and new password, click the Submit button.

Reset Your Password

A confirmation message that the password has been reset will appear and will include a link that will take the user to the CM/ECF login screen.

Reset Your Password

If you are unable to reset your password using this method, please contact the CM/ECF Help Line at 1-800-466-9302 for assistance.

We hope this new feature will reduce the delay in accessing the ECF databases when there are unanticipated password problems.

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