Clerk's Corner

          Ann Thompson
Attorney Password Issue

On Aug. 30, the court went live with a new version of CM/ECF, our electronic case filing system. This was a routine upgrade issued by the Administrative Office of the U.S. Courts. Normally, these minor upgrades have no detrimental effect on attorney usage and are most often implementing improvements. In this case, however, we discovered that a small percentage of attorneys received messages that their login or passwords were incorrect when they attempted to file documents. The clerk’s office reset passwords for the attorneys who were affected, but some members of our bar may still encounter problems. If you do, please contact the court at 816-512-5000 for a password reset. If you do not identify this problem until after hours, remember that we have emergency contact numbers listed on our website at under “Phone Directory” or “Contact Us.” We apologize for any inconvenience this has caused, and we have alerted the judges’ chambers so that they are aware of this technical difficulty beyond attorney control.




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